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  • Which company are the packages shipped through?
    We ship the packages through USPS, United States Postal Services. We ship domestically.
  • What is the shipping process?
    Once your order is placed, please allow 5-7 business days for processing of your order. Please allow 24 hours after shipping for tracking information to upload in the system.
  • What do I do if I am dissatisfied with my product?
    If you are dissatisfied with you products, please send an email to info@simply-marie.com with your order number and what product you are dissatisfied with.
  • What is the refund policy?
    We want you to be completely satisfied with your desired item(s), so be sure to carefully read the product description and choose the appropriate product color and/or materials prior to making a final purchsse. *NO REFUNDS OR EXCHANGES*
  • Where is the company located?
    All of our items are handmade in Houston, TX.
  • Can I add products on to my order once it is completed?
    Unfortunately, we are not able to add products to the order once it is completed.
  • What is the best way to contact you?
    The best way to contact us is via email to info@simply-marie.com or via DM on Instagram @_simplymarie
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